Each license level has a unique login but they all have the same format: Your username is your last name plus the last 3 digits of the order # (such as smith123) and your password is your order #. The order # used to create the product-specific login is the order # associated with the transaction in which money changed hands (sent to you via e-mail after completing your purchase). The SendOwl file download service always generates a new order # anytime you request a download BUT the order numbers associated with free downloads (i.e., product updates) are of no consequence and are not used for logins. Once your login is assigned for a given product, it will never change.
The only reason you ever need to login is to download the latest version of the product for which you have a license or to upgrade to a license for a newer product. If you want to upgrade from PRC2019 to PRC2020, you will need to login under your 2019 Gold license. Once that’s done, you’ll be taken to a page where you can purchase the upgrade at the discounted price.
2019 Gold Change Log
2020 Gold Change Log
2020 Gold Licensees 2019 Gold Licensees 2018 Gold Licensees
Pralana Consulting LLC, Plano, TX
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